Terms of service
TERMS OF SERVICE
Last updated: October 14, 2026
These Terms of Service govern use of the Kenqavo website and purchases made through https://kenqavo.com.
Kenqavo is operated by CLOUTCREW LTD.
ACCEPTANCE OF THESE TERMS
By browsing our website, placing an order, or using our Services, you agree to these Terms and the store policies referenced on our website.
If you do not agree with these Terms, you should not use our Services.
PRODUCTS AND PRODUCT INFORMATION
Kenqavo focuses on men's clothing, footwear, and related wardrobe products.
We make reasonable efforts to present product information accurately, including:
- Product images;
- Colors;
- Sizes;
- Specifications;
- Materials where provided;
- Prices;
- Product descriptions.
Differences may occur because of screen settings, photography, lighting, production variation, or product updates.
SIZING AND FIT
Where sizing information is provided, customers should review available product details before ordering.
Fit may vary between products, designs, and body types.
A particular size designation does not guarantee identical fit across all products.
PRICES AND PAYMENT
Prices shown on our United States storefront are generally displayed in U.S. dollars unless otherwise stated.
Payment must be completed using an available payment method at checkout.
Payment processing may be provided by Shopify and other payment service providers.
ORDER ACCEPTANCE
Submitting an order does not necessarily guarantee fulfillment.
An order may be canceled or limited due to:
- Payment problems;
- Fraud concerns;
- Inventory availability;
- Pricing errors;
- Incorrect order information;
- Other material processing issues.
Where a paid order is canceled by us, the applicable payment will be refunded.
ORDER CANCELLATION
Customers may request cancellation within 24 hours of purchase if the order has not already shipped.
Once shipment has occurred, our Return & Refund Policy applies.
SHIPPING
Orders are generally processed within 1–3 business days.
Estimated United States delivery is generally 7–12 business days after processing.
Delivery estimates are not guaranteed and may be affected by carriers and circumstances beyond our reasonable control.
RETURNS
Eligible items may be returned within 30 days of delivery of the last item in an order.
Different rules may apply to products excluded for hygiene, personalization, final-sale, or other disclosed reasons.
For complete requirements, review our Return & Refund Policy.
WEBSITE USE
You agree not to:
- Use the website for unlawful purposes;
- Attempt unauthorized access;
- Submit fraudulent payment or order information;
- Transmit malware;
- Interfere with website security;
- Infringe intellectual property rights.
INTELLECTUAL PROPERTY
Unless otherwise stated, original Kenqavo website content is owned by or licensed to CLOUTCREW LTD.
Unauthorized commercial reproduction or distribution is prohibited except where permitted by law.
THIRD-PARTY SERVICES
Our store relies on third-party providers including Shopify, payment processors, shipping providers, analytics providers, and advertising services.
Use of third-party services may also be subject to their own terms.
PERSONAL INFORMATION
Personal information is handled in accordance with our Privacy Policy.
ERRORS AND UPDATES
We may correct material errors relating to:
- Product descriptions;
- Pricing;
- Availability;
- Shipping information;
- Website content.
Information may be updated without prior notice where permitted by law.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, CLOUTCREW LTD is not responsible for indirect, incidental, special, or consequential losses arising from use of our Services.
Mandatory consumer rights are not excluded by these Terms.
GOVERNING LAW
These Terms are governed by applicable laws of the United States and the State of Colorado, subject to mandatory consumer protection provisions that may apply.
CONTACT
Kenqavo
Operated by CLOUTCREW LTD
Registered Address:
1607 E 12th St
Pueblo, CO 81001
United States
Email:
service@kenqavo.com
Customer Service:
+1 719-283-8636
Website:
https://kenqavo.com